Customers with a current commercial DataFlex Studio license may also use email or phone support....
North American and Asia Pacific customers may contact our U.S. based Support Team. Hours are Monday through Friday between 10am and 5pm U.S. Eastern Time (GMT -5:00) Email: support@dataaccess.com Phone: +1-305-232-3142
European, Middle Eastern and African customers may contact their Regional Channel Partner. If no partner is assigned for your region, contact our Europe-based Support Team Monday through Friday between 9am and 5pm CST (GMT +1:00) Email: support@dataaccess.eu Phone: +31 74 2555 609
Please review our Support Communication Guidelines to help make support fast and efficient for everyone.
Free support for customers with commercial licenses is limited to a question about the use of a particular product feature that can be resolved within 15 minutes; it is not intended to replace training or to assist with the design, development or debugging of an application. Examples of free product feature support are:
Support services that are not free:
We reserve the right to limit unreasonable usage of free support.