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Article ID 2308 Article Title QUESTION: Can I install Crystal XI upgrade from Crystal 8.5 on a 2003 machine? Article URL http://www.dataaccess.com/kbasepublic/KBPrint.asp?ArticleID=2308 KBase Category CRYSTAL REPORTS Date Created 04/17/2007 Last Edit Date 04/17/2007
Article Text
QUESTION:
I currently have a full Crystal Reports 8.5 Developer license. I would like to upgrade that to Crystal Reports XI and install it on a Windows Server 2003 machine. I see that 8.5 is not supported on Windows 2003.
Could I just buy the XI upgrade? Will that work?
ANSWER:
Yes, even though 8.5 is not supported on 2003, you should be able to install it on a 2003 machine and then run the installation for the XI upgrade. Your Crystal Reports XI upgrade should work just fine.
You should check your DEP settings, as that could be a problem when installing or running Crystal on a 2003 machine -- see KBase 2306 - PROBLEM: Crystal Reports XI does not run after installation.
Contributed By:
Marcia Booth
Company: Data Access Worldwide
Web Site: http://www.dataaccess.com
Web Links Related to this Article
Business Objects - Supported and tested platforms for Crystal Reports 8.5
URL=http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=c2009948&sliceId=&dialogID=19200453&stateId=1 0 19198725)
DAW Knowledge Base article 2306: PROBLEM: Crystal Reports XI does not run after installation
URL=http://www.dataaccess.com/KBPrint.asp?ArticleID=2306
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